Author: Assignments Simply
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What the Tessa failure should teach every AI developer
If you want one story that captures both the promise and the danger of AI in mental health, it is the story of Tessa. What happened Tessa was a chatbot run by the National Eating Disorders Association in the United States. As the organisation moved toward replacing part of its human helpline with the bot,…
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How AI mental health chatbots actually work
You have probably seen the headlines: an app that talks you through a panic attack at 2am, a chatbot that checks in on your mood every morning. But what is actually happening behind the screen? Here is a plain-language breakdown. They are built on a real method Most mental health chatbots are based on Cognitive…